Privacy Policy

Updated February 19, 2025

Who we are

Ms.ait.sales Limited (“we”, “us” or “our”) operates the Website https://kinky-secret.com(the “Site”). We are a company dedicated to providing high quality underwear products. This privacy policy describes how we collect, use, disclose and protect your personal information.

Information we collect

Personal Identification Information

We collect personal identification information from users when they interact with our website, for example when creating an account, placing an order, subscribing to our newsletter or contacting customer service. This information may include:

Contact information: Full name, email address, postal address and telephone number.
Payment information: Credit card or other payment information required to process orders. Payment information is processed securely by third parties and is not stored on our servers.
Authentication data: For buyers and sellers, we may collect information to confirm the authenticity of products, including photos and product descriptions.

Non-Personal Identification Information

We may automatically collect non-personal identification information about users whenever they interact with our website. This may include:

Browser details and device information: Type of browser, device type, operating system and Internet service provider (ISP).
Log data: IP address, browser type, pages visited, visit time and duration and other usage statistics.

Cookies and tracking technologies

Our website may use “cookies” to improve the user experience. Cookies are small files stored on your device by your web browser to store settings and preferences and track website usage. Users can configure their browser settings to refuse cookies or to notify them when cookies are being sent.

How we use collected information

We may use your personal information for the following purposes:

To provide and maintain our services: To process orders, manage accounts, and provide customer service.
To personalize the user experience: Aggregated data can help us understand how users use our website and improve its functionality.
To improve our website: We may use feedback to improve our products, services and overall user experience.
To process payments: We only use the information submitted to carry out transactions.
To send regular communications: We may send order confirmations, updates or responses to inquiries. With your consent, we may also send promotional information, from which you can unsubscribe at any time.

How we protect your data

We use appropriate security measures to protect your personal information from unauthorized access, alteration or disclosure. Sensitive and private data exchanged between the website and users is encrypted and protected via SSL (Secure Socket Layer) and other digital security measures. We also adhere to industry standards for payment card security.

Data sharing and disclosure

We do not sell, trade, or rent users' personal identification information. However, we may share information:

To service providers: We may share information with third parties who assist us with our business activities (e.g. payment processing, shipping or customer service).
For legal compliance: We may disclose information if required to do so by law or to protect against legal liability.
During business transfers: In the event of a merger, acquisition or sale, personal information may be transferred.

Data retention

We will only retain your personal information for as long as necessary to fulfill the purposes set out in this policy, such as keeping your account active or as required by law.

Account information: Retained for as long as the account remains active.
Legal Compliance: Retained for as long as necessary to comply with legal obligations or resolve disputes.

Your Rights and Choices

Access and update: You have the right to access and update your personal information by logging into your account or contacting us.
Data portability: Request a copy of your personal information in a structured format.
Deletion: Request deletion of your personal data, except data that we must retain for legal, administrative or security reasons.
Opting out of marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe links or contacting us directly.

International users

Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data will also be processed by employees and external service providers (third parties) and partners in these countries.
When we transfer your personal data outside of Europe, we will rely on accepted transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements of the competent authority in the United Kingdom (where applicable), unless the data transfer is to a country that is considered to provide an adequate level of protection.

Changes to this privacy policy

We may update this policy from time to time. The updated date at the end of this document indicates the last revision. We encourage users to occasionally review this privacy policy to stay informed about how we protect and use their information. Continued use of the Site following updates constitutes acceptance of the updated policy.

Contact us

If you have any questions or concerns about this privacy policy, please contact us:

Email: Support@kinky-secret.com
Via this link: contact
Address: Rotterdam, Netherlands

Last updated

February 19, 2025